Q&A
We mainly manufacture metallographic sample preparation equipment and material testing equipment.
Our product range includes grinding and polishing machines, precision cutting machines, mounting presses, as well as hardness testing equipment (such as Rockwell and Brinell hardness testers), and screw penetration testing machines.
Our equipment is widely used in the fastener industry, heat treatment industry, metal material analysis, automotive and motorcycle parts manufacturing, as well as universities and academic research institutions.
Yes. For special specifications or unique application requirements, we will first discuss the actual operating conditions and testing needs with our customers, then proceed with equipment design and adjustments to ensure the final solution meets their specific application requirements.
Not at all. Upon equipment delivery, we provide complete operation instructions and basic training to help users quickly understand the operating procedures and become familiar with the equipment.
Each machine also comes with an operation manual for convenient on-site reference. In addition, we provide online tutorial videos that can be accessed anytime, allowing users to review operating procedures repeatedly. This helps different operators quickly become familiar with the equipment and reduces the learning curve when personnel changes occur.
If any questions arise during operation, customers are always welcome to contact us. We will provide prompt technical support and operational guidance to help ensure the equipment maintains stable and reliable long-term performance.
We provide long-term technical support, including equipment repair, parts replacement, and maintenance recommendations, helping customers maintain the long-term stable operation of their equipment.
The delivery lead time varies depending on the type of equipment, specifications, and level of customization. After confirming the equipment specifications and actual requirements, we will provide a clear delivery schedule.
If any abnormalities occur during operation or if you have any questions regarding equipment use, please feel free to contact us. We will first provide remote technical support to identify the cause of the issue and perform initial troubleshooting online. If the problem cannot be resolved remotely, we will arrange further support based on the equipment location.
For domestic equipment, on-site repair services will be arranged when necessary. For overseas equipment, our local distributors will assist with inspection and repair. If the issue still cannot be resolved, the equipment can be returned to our company for further maintenance and repair, ensuring it is restored to normal operation.
It is recommended to perform basic cleaning after each use, along with regular maintenance and inspection. This helps maintain equipment stability and testing accuracy, and extends the overall service life of the machine.
A grinding and polishing machine is primarily used for metallographic sample preparation. Through grinding and polishing processes, the metal surface is prepared to a flat and scratch-free condition, enabling accurate metallographic observation and material analysis in subsequent testing.
Grinding is mainly used to remove the rough surface layer of the material and quickly level the specimen surface. Polishing is a further step that refines the surface, removes fine scratches, and reveals the true metallographic structure clearly. Both processes are typically performed in sequence.
All machines can be customized to match the local voltage and power specifications based on the customer’s region and operating conditions. Alternatively, a transformer can be provided to ensure stable operation and compatibility with on-site power requirements.
The pneumatic grinding and polishing machine is equipped with a built-in micro pressure system, so no external air compressor is required. This makes installation and operation more convenient.